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Data and Privacy Protection

Atlas Insurance PCC Limited and/or any other subsidiaries of Atlas Holdings Limited or any of its daughter companies (hereinafter ‘Atlas’, ‘us’, ‘our’, ‘we’) are the data controllers, as defined by relevant data protection laws and regulations, of personal data held about you or relating to you and/or to any other person/s whom you insure with Atlas (hereinafter ‘others’). In completing all the forms related to your policies or claims, you confirm your understanding and acceptance of the terms in our Data Protection and Privacy Statement. You hereby warrant that you have informed others why we asked for this information and what we will use it for and have obtained the necessary explicit verbal consent to process such data for the purposes mentioned below. Atlas collects and processes information about you and others for purposes which include preparing requested quotations, underwriting and administering the insurance proposal and policy, carrying out its contractual obligations including handling and settling of claims, and preventing or detecting crime (including fraud). Atlas may monitor calls to and from customers for training, quality and regulatory purposes.


Atlas may collect and disclose your and others’ information from/to other entities in order to conduct our business including:

• managing claims, which may require us to obtain data including medical information from healthcare providers (including any public or private hospital, clinic, laboratory or other medical facility) and/or your employers (for company schemes) and which you hereby authorise to provide us with such information;

• administering policies with: our associated companies introducers, intermediaries, agents or brokers when these are appointed by you, the policyholder (in the case of corporate policies), insurance principals, reinsurers and co-insurers including third parties providing services to these;

• helping us prevent or detect crime by sharing your information with regulatory and public bodies in Malta or, if applicable, overseas, including the police, as well as with other insurance companies (directly or via shared databases such as the Malta Insurance Fraud Platform), or other agencies or appointed experts to undertake credit reference or fraud searches or investigations;

• our third party suppliers or service providers to whom we outsource certain business operations. We will retain data for the period necessary to fulfil the above-mentioned purposes unless a longer retention period is required or permitted by law.


You can withdraw your consent to Atlas processing your personal information which is processed with your consent, e.g. direct marketing, at any time. You have the right to access your personal data and ask Atlas to update or correct the information held or delete such personal data from our records if it is no longer needed for the purposes indicated above. You may exercise these and other rights held in the Atlas Data Protection and Privacy Statement, by contacting our Data Protection Officer at The Data Protection Officer, Atlas Insurance PCC Limited, 48-50 Ta’ Xbiex Seafront, Ta’ Xbiex XBX 1021 Malta or email dpo@atlas.com.mt. Please note, however, that certain personal information may be exempt from such access, correction or erasure requests pursuant to applicable data protection laws or other laws and regulations.


If you and others consider that the processing of personal data by Atlas is not in compliance with data protection laws and regulations, you and others may lodge a complaint with us and/or the Office of the Information and Data Protection Commissioner by following this link https://idpc.org.mt/en/Pages/contact/complaints.aspx. If you wish to view the full Atlas Data Protection and Privacy Statement, for a better understanding of how we use this data please visit https://www.atlas.com.mt/legal/data-protection/. Kindly note that this is subject to occasional changes including to comply with changing data protection laws, regulations and guidance.